Security is Not an Afterthought
Οι ασθενείς σας σας εμπιστεύονται με τις πιο ευαίσθητες πληροφορίες τους. Κατασκευάσαμε το Relatica από το μηδέν για να προστατεύσουμε αυτή την εμπιστοσύνη με πολλαπλά επίπεδα ασφάλειας, κρυπτογράφησης και συμμόρφωσης.
Built-In Protection at Every Layer
From encryption to access control, every aspect of Relatica is designed to keep your data safe.
End-to-End Encryption
All data is encrypted in transit with TLS 1.3 and at rest using AES-256. Patient records receive an additional encryption layer before storage.
Multi-Factor Authentication
Protect your account with MFA via authenticator apps, SMS, or hardware keys. Enforce MFA across your entire clinic team.
Role-Based Access Control
Granular permissions let you control exactly who can view, edit, or export patient data. Full audit trail of all access events.
Audited infrastructure providers
Relatica runs on Supabase and Vercel, which hold their own SOC 2 Type II attestations. Relatica itself holds no certification; see below.
Automated Backups
Daily encrypted backups with geo-redundant storage. Point-in-time recovery available for the last 30 days.
Zero-Knowledge Architecture
Your encryption keys are derived from your credentials. Even our team cannot access your patient health records.
Meeting the Highest Standards
Healthcare data requires special protection. Relatica is designed to meet and exceed regulatory requirements across multiple jurisdictions, so you can focus on patient care.
GDPR
CompliantFull compliance with the EU General Data Protection Regulation
EU data residency
In placeDatabase and file storage hosted in the European Union
Row-level security
In placeEvery clinic is isolated at the database level; access is role-based
Certifications
Not certifiedWe do not hold SOC 2, ISO 27001 or HIPAA certification. We will say so here when that changes.
Security Whitepaper
Download our comprehensive security documentation for your compliance team.
Our Security Practices
Security is a continuous process, not a one-time checkbox. Here is how we maintain vigilance.
Continuous Monitoring
Real-time threat detection, anomaly monitoring, and automated alerts for suspicious activity across all systems.
Incident Response
Documented incident response plan with 72-hour breach notification as required by GDPR. Regular tabletop exercises.
Security Training
All team members complete annual security awareness training. Engineering staff receive specialized secure coding training.
Regular Audits
Annual third-party penetration testing and security audits. Continuous automated vulnerability scanning.
Vendor Security
All sub-processors undergo security review. Data Processing Agreements in place with every third party.
Data Residency
EU data residency by default. All patient data stored within the European Economic Area.
Responsible Disclosure
Found a security vulnerability? We appreciate responsible disclosure and will work with you to address any issues promptly. Security researchers who report valid vulnerabilities are recognized in our Hall of Fame.
Report a VulnerabilitySecurity Contact
Questions About Security?
Our team is happy to walk you through our security measures and answer any questions your compliance or IT team might have.