Set up GHS co-payments and insurers
Relatica keeps the payer on every visit: self-paid, GHS or insurance. Two settings make that quick at the desk: the default co-payment for GHS visits and the list of insurers you work with.
About 5 min
- 1
Open Settings and the Payers section
In the app, open Settings. The Payers section holds the GHS co-payment amount and the insurer list for the organization.
- 2
Enter the co-payment
Type the amount you collect from a GHS beneficiary at the desk. It is applied to GHS visits by default and can be changed on a single visit.
- 3
Add your insurers
Add each insurer by name. The list is offered when you mark a visit as insurance and on the claim.
- 4
Put the GHS number on the patient
Open a patient, find Coverage, and enter the GHS beneficiary number and any policy number. Reception sees them at check-in.
- 5
Mark the visit and create the claim
On the appointment choose the payer. For GHS the co-payment is recorded as a patient payment and a claim is created for the rest; for insurance pick the insurer. Update the claim on the Claims page as you submit it and as decisions arrive.
Good to know
- Claim tracking is part of Practice and above; payer marking and payments are on every plan.
- Submission itself happens on the GHS portal or with the insurer. Record the reference number on the claim so the two stay linked.
- The visits report, filtered by doctor and date, is the activity record to reconcile against remittances.
How this works in depth
Did not find what you need? Write to us.