Dental software used by clinics in Cyprus: the chart, the plan and the calendar in one place
Relatica is dental practice software built in Limassol for clinics in Cyprus, Greece and beyond. A dentist looks at a tooth, decides what to do, quotes a price and books the next visit. Relatica follows exactly that order: the chart records the finding, the treatment plan turns it into priced items, and the calendar books each item with the right doctor and room. GHS co-payments and claims are part of the same visit. Nothing is retyped.
What slows a dental practice down today
Most dental clinics we talk to run on three tools that do not know about each other: a paper or PDF chart, a spreadsheet for estimates and a calendar on the phone.
The chart lives in a drawer
A paper odontogram cannot be searched, cannot be shown to the patient on a screen and is not there when the hygienist needs it in the other room. Digital charts in old desktop systems are tied to one computer.
Estimates drift away from the chart
The plan is written in a spreadsheet or a Word document. When the patient accepts only part of it, or a tooth turns out to need a crown instead of a filling, the estimate and the chart no longer agree.
No-shows on long appointments
A missed 90-minute implant slot costs more than any software subscription. Without automatic reminders the reception calls patients by hand, and only when there is time.
GHS and insurers on paper
In Cyprus a growing share of visits is paid by the General Healthcare System or an insurer. Tracking which claims were submitted, approved and paid usually ends up in another spreadsheet.
A working day in Relatica
Here is how a dental clinic with two dentists and a hygienist uses the product from the first patient to closing.
- 1
08:30 Patients arrive from the booking page
Overnight, two patients booked cleanings through the clinic's public booking page. They picked the hygienist and a free slot; the clinic confirmed with one click and both got a confirmation email. The rest of the day was booked by phone straight into the calendar.
- 2
09:00 The chart is opened in the surgery
The dentist opens the patient on a tablet, sees the FDI chart with the previous findings and marks a new distal caries on tooth 36. The finding carries the surface, the date and the doctor who recorded it.
- 3
09:20 The plan is priced before the patient leaves the chair
From the chart the dentist adds a composite filling on 36 and a crown on 46 to a treatment plan. Prices come from the clinic's procedure list, the total appears at the bottom, and the patient sees the estimate on screen.
- 4
09:30 Next visits are booked from the plan
Reception books the filling for next Tuesday and the crown preparation two weeks later. Each item in the plan is linked to its appointment and moves to done once the visit is completed.
- 5
12:00 Reminders go out by themselves
Tomorrow's patients get an SMS 24 hours before, and a second one two hours before, in the language the clinic chose. Every message is written to the patient's communication log, so anyone at the desk can see what was sent.
- 6
17:30 Claims and cash are reconciled
Two visits today were GHS beneficiaries: the co-payment was taken at the desk and a claim was created for the rest. The Claims page shows what is still in draft, what was submitted and what has been paid.
What Relatica does for a dental clinic
FDI tooth chart with surfaces
Teeth 11 to 48 in FDI notation, five surfaces per tooth, fourteen conditions from caries to implant, each with a status: active, planned, treated or watch. The full history of every tooth stays on the patient.
Treatment plans with prices
A plan is a list of procedures with a tooth number, quantity and unit price. The estimate is calculated for you. Items are linked to the appointments that deliver them, so the plan shows what is done and what is left.
Online booking on your own page
A public page on your clinic's address where patients pick a service, a dentist and a free slot. You decide which services are bookable, how far ahead and whether bookings need confirmation.
SMS and email reminders
Up to five reminders per visit, from 72 hours to one hour before, by SMS, email or both. Plans include SMS credits: 300 a month on Practice, 1,000 on Clinic.
GHS and insurer claims
Every patient can carry a GHS beneficiary number. A visit is marked as self-paid, GHS or insurance, the co-payment is applied and a claim tracks the rest through submitted, approved and paid.
X-rays and consents on the record
Upload X-rays, photos and signed consent forms to the patient's record. Allergies, medications and chronic conditions sit next to the dental notes where the dentist will see them.
Who this is for
- A single dentist who wants a digital chart and reminders without paying for a hospital system.
- A practice with two to five dentists and a hygienist sharing rooms and one reception desk.
- Orthodontic and implant practices that quote multi-visit plans and need to track what has been delivered.
- Cypriot clinics that see GHS beneficiaries and privately insured patients side by side.
What it costs a dental clinic
Solo is free for one dentist at one location with up to 200 patients: calendar, patients, chart and payments included. Practice is €89 a month for up to five practitioners and adds claims, reminders with 300 SMS, reports and documents. Clinic is €199 a month for up to fifteen practitioners across three locations. Every paid plan starts with a 14-day trial and no card.
Compare all plansQuestions dental clinics ask
Which tooth numbering does the chart use?
FDI (ISO 3950), the two-digit system used across Europe: 11 to 18 and 21 to 28 for the upper jaw, 31 to 38 and 41 to 48 for the lower jaw. Each tooth has five surfaces: occlusal, mesial, distal, buccal and lingual, plus whole-tooth conditions such as crowns and extractions.
Can I show the treatment plan to the patient?
Yes. The plan is a priced list with a total. You can open it on any screen in the surgery, and it is part of the patient's data export. Items can be marked as planned, done or cancelled as the treatment progresses.
Does it handle GHS (ΓεΣΥ) visits?
Yes. Patients carry a GHS beneficiary ID, the clinic sets its co-payment, and each visit is marked as self-paid, GHS or insurance. Claims are tracked through draft, submitted, approved, paid and rejected. Submission to the GHS portal itself is still done there; Relatica keeps the record and the money straight.
Can patients book online without calling?
Yes. Each clinic gets a public booking page. You choose which services and dentists are bookable, the earliest slot offered, how far ahead patients may book and whether bookings arrive as requests to confirm or as confirmed appointments.
How do we move our existing patients in?
Upload a CSV or spreadsheet export from your current system. Relatica maps the columns for names, phones, emails and dates of birth and shows you what it found before importing. Dental history is entered per patient as they come in for their next visit.
Does it work on a tablet in the surgery?
Yes. Relatica runs in the browser, so a tablet, a laptop at reception and a phone all see the same calendar and chart. There is nothing to install.
Also for
Physiotherapy
Courses of sessions as plans, rooms and equipment in the calendar, attendance reports.
Aesthetics & dermatology
A booking link for your bio, photos and consents on the record, packages as plans.
General practice & specialists
A record built for a consultation, GHS and insurer claims, access by role.
Solo practitioners
Free for one practitioner: calendar, booking page, records and payments.
Multi-location clinics
One organization, several clinics, staff assigned per location, one invoice.
Start with the chart, add the rest when you need it
Create a clinic in a few minutes. Solo is free, paid plans have a 14-day trial, and we help with migration from Cyprus.