Aesthetic clinic software where every procedure has a record, a price and a next appointment
Injectables, laser, peels and skin consultations are sold as procedures and repeated as courses. Patients expect to book from their phone, see a clear price and be reminded. Relatica gives an aesthetic clinic a public booking page, a priced procedure catalogue and a patient record that keeps photos, consents and allergies together with the visit history.
What gets in the way at an aesthetic clinic
Aesthetic medicine is closer to retail than most healthcare: bookings come from Instagram, prices matter and patients compare. Generic salon apps handle the booking but not the medical record; medical systems handle the record but look like 2005.
Bookings arrive in five places
Direct messages, phone, WhatsApp, a booking widget and walk-ins. Somebody copies them into a calendar and the copy is where the mistakes happen.
Consents and photos in the phone gallery
Before-and-after photos and signed consent forms live on a practitioner's phone or in a shared folder with no link to the patient. When a complaint comes months later, the search begins.
Course packages are tracked by memory
A package of six laser sessions was paid up front. Which sessions were delivered, by whom and on which dates is written on a card, if at all.
Allergies are asked, not recorded
The intake form is filled once and filed. The practitioner injecting six months later relies on asking again. A record that shows allergies and medications on the same screen as the visit removes that risk.
A working day in Relatica
How a clinic with a dermatologist, two aesthetic nurses and a laser room runs a Saturday.
- 1
Bookings come through the clinic's own page
The link in the clinic's Instagram bio goes to its Relatica booking page. Patients choose a procedure, a practitioner and a slot; the clinic sets which procedures are bookable online and requires confirmation for first visits.
- 2
The record is opened before the consultation
The nurse opens the patient: allergies, medications and chronic conditions are on the first screen, the previous visit notes and the photos from the last session are one tab away.
- 3
The consent is uploaded to the visit
Reception sends the consent form by SMS the day before, or hands over the clinic tablet, and the patient signs with a finger. The before photo is taken with a phone paired once by QR code and lands on the patient record straight away.
- 4
The course is sold as a package
Six sessions of laser hair removal are sold as a package on the patient's billing tab. Each session is booked into the laser room, and completing it shows "Session 3 of 6" without taking a payment.
- 5
The next appointment is booked before the patient leaves
Reception books the follow-up in four weeks with the same practitioner. The patient gets a confirmation and, later, SMS reminders with a link to the visit page. A patient who leaves without booking appears on the "Due for the next session" list when the four weeks are up.
- 6
The day is reconciled
Payments are recorded per visit: card, cash or package. The visits report shows the day by practitioner and procedure and exports to CSV for the accountant.
What Relatica does for an aesthetic clinic
Online booking on your own link
A public page on your clinic's address that fits in an Instagram bio. Decide which procedures and practitioners are bookable, the lead time, the horizon and whether new bookings need your confirmation.
Photos, consents and the mole map
Photos taken with a phone paired by QR code land on the patient within seconds, and two of them open side by side. Skin clinics get a mole map with numbered lesions and their photos over time. Consents are signed with a finger on a tablet or from a link.
Session packages
A package per procedure, such as "6 sessions · €520, valid 180 days". It is paid in full, in part or later, each completed visit takes a session, and what is left shows on the patient header.
Reminders by SMS and email
Up to five reminders per visit, from 72 hours to one hour before. Practice includes 100 SMS a month, Team 300, Clinic 1,000. Every message is logged on the patient.
Rooms and devices in the calendar
The laser room and the treatment rooms are scheduled alongside practitioners. A booking that clashes on the room is refused when it is made.
Visits and revenue by practitioner
Filter visits by practitioner, procedure, status and date; export CSV or print. Clinics use it to pay commissions and to see which procedures fill the diary.
Who this is for
- Aesthetic medicine clinics with doctors and nurses offering injectables, laser and skin treatments.
- Dermatology practices that mix medical consultations with cosmetic procedures.
- Cosmetology studios that want a medical-grade record behind a salon-grade booking page.
- A single practitioner renting a room who needs booking, reminders and a proper record.
What it costs an aesthetic clinic
Solo is free for one practitioner at one location with up to 50 patients: calendar, patients and payments. Practice is €49 a month for one practitioner and Team €99 for up to five and adds online booking, receipts, reminders (100 SMS on Practice, 300 on Team), claims, reports and documents. Clinic is €199 a month for up to fifteen practitioners across three locations. Paid plans start with a 14-day trial and no card.
Compare all plansQuestions aesthetic clinics ask
Can patients book from Instagram or our website?
Yes. Each clinic has a public booking page at its own address. Put the link in your bio or on your site. Patients choose the procedure, the practitioner and a slot; you choose whether bookings arrive as requests to confirm or as confirmed appointments.
Where do before-and-after photos go?
Take them with a phone paired once by QR code, or upload them from a computer. They are dated on the patient record, can be pinned to a lesion on the mole map, and two photos open side by side. They are part of the patient's data export.
How do we track a prepaid package of sessions?
Put the package on the service, for example "6 sessions · €520". Sell it from the patient's billing tab and take the payment now, in part or later. Each completed visit of that service takes a session, and the patient header and the visit page show how many are left.
Is the record suitable for a medical clinic, not just a salon?
Yes. The patient record holds allergies, medications, chronic conditions, blood type, visit notes with author and date, and uploaded documents. Access is controlled by role, and every access to a record is logged for GDPR.
Do you send marketing messages to patients?
No campaigns. Relatica sends booking confirmations and reminders, and when you need to tell many patients something, such as a closed day or new hours, one message written per language. There is no consent tracking for promotions.
Can several practitioners share one laser room?
Yes. Rooms are scheduled in the calendar with practitioners. The calendar can be grouped by room, and a booking that overlaps in the same room is refused.
How Relatica compares
Relatica vs Pabau
UK all-in-one for aesthetics with portal, forms, marketing and stock; prices on request.
Relatica vs YCLIENTS
The Russian-market standard for booking and CRM; roubles, data in Russia.
Relatica vs Cliniko
Australian allied-health favourite: every feature on every plan, USD, no free tier.
Guides for this kind of clinic
Cliniko Alternatives (2026): 12 Compared on Price & Region
Zanda, Jane, Nookal, WriteUpp, TM3, Pabau, SimplePractice, Halaxy and more next to Cliniko: price, trial, languages and data region, each with a source.
Choosing clinic software in Cyprus: a 2026 checklist
GHS claim tracking, three languages, EU data, euro invoices, SMS that reach Cypriot numbers, migration and support: ten things to check, and how to test them in one afternoon of a free trial.
Also for
Dental clinics
FDI tooth chart, priced treatment plans, online booking and GHS claims.
Physiotherapy
Courses of sessions as plans, rooms and equipment in the calendar, attendance reports.
General practice & specialists
A record built for a consultation, GHS and insurer claims, access by role.
Solo practitioners
Free for one practitioner: calendar, booking page, records and payments.
Multi-location clinics
One organization, several clinics, staff assigned per location, one invoice.
A booking page your patients will use, a record you can rely on
Create your clinic in a few minutes. Solo is free, paid plans have a 14-day trial, and we help you import your patient list.